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  1. Platform

DNS Setup

PreviousUI/UX CustomizationsNextEmail White Labeling Setup

Last updated 7 months ago

This document will describe how to setup a DNS CNAME record to white label your Maxwell instance.

Subdomain DNS Setup

In the examples below make sure to replace the words bankname.com with your actual domain.

A subdomain is the word before the first dot of the domain, for example "apply" in apply.bankname.com or "www" in www.himaxwell.com.

The web address where your customers will access your site (the Borrower Hub) on the Maxwell platform will be https://apply.bankname.com.

  1. Decide on the desired subdomain.

  2. Generate the DNS record:

    1. Log in to the DNS provider portal for your domain (e.g. GoDaddy, NameCheap, Google Domains, Digital Ocean, etc.). If you don’t know your DNS provider login information, you may have to contact the person in your organization who maintains your web technology or helped you buy the domain.

    2. Within the DNS provider portal, find a section named similar to "Managing DNS", or "Managing DNS Zone File".

    3. Create a new CNAME record with the following values:

      Type

      Host

      Target

      TTL

      CNAME

      your chosen subdomain (the word apply per the above example)

      app.mhsite.loan

      3600

    4. Email with your chosen target subdomain (in this example, apply).

    5. We will generate an SSL certificate for that subdomain to encrypt all traffic and prevent security warnings. We will also update your Maxwell site so it appears at the target subdomain.

    6. After you have made the change in step 3, please verify that the changes were successful by using . See the following screenshots as a reference.

Be aware that the DNS change may take anywhere from a few minutes to 24 hours to propagate throughout the Internet depending on your DNS provider.

revvinsupport@himaxwell.com
this NS lookup tool
1. Type the full domain in the Host field, and choose a CNAME query